CallForwarding.com Blog

Your source for cloud communications resources.

Everything You Need to Know About Global Toll Free Numbers

In today's global economy, expansion doesn't just mean opening an office across town. And in reality, it doesn't have to...

5 Cloud-Based Tools Every Small Business Should Be Using

Trying to run your small business on a budget? No problem. Thanks to Software as a Service (SaaS) and cloud-based applications,...

How to Use Call Recording to Improve Agent Training

Call recordings are a great resource for call center agent training. By listening to agents' conversations with customers, call center...

6 Benefits of Call Center Scripts

A call center script can be an effective way to keep your agents on track and up to speed. However,...

Top Customer Service Trends for 2016

Customer experience is a critical part of success for businesses of all sizes. Thanks to increasing customer expectations and channels...

Refer a Business for the Chance to Win an Amazon.com Gift Card

Qualify for the chance to win a $100 USD Amazon.com gift card when you refer a business to CallForwarding.com by...

Comparing the Best Team Management Tools

When you are working with a team, it can be difficult to effectively manage your workflow.  Members that are not...

3 Simple Ways to Improve Your Phone Greetings

Phone greetings are often the first impression of your business that many customers will receive.  And as we all know,...

How to Turn Your First Time Buyers into Lifelong Accounts

While it's important to attract new customers to your brand, it's also important to retain these customers and build them into...

CallForwarding.com Rewards Program

Refer a business to CallForwarding.com to qualify to earn cash or credits to your account.  We will award cash or...

How to Avoid Problems Setting Up Your International Toll Free Number

International toll free numbers have become an essential resource for global businesses. They are convenient for your customers because they...

A Checklist for Moving Your Phone System to the Cloud

By now, everyone has heard about the benefits of moving your phone system to the cloud. Cloud communications can save...

How to Inspire Your Customers to Promote Your Business

Customer advocates can be your brand's best marketers.  From promoting new products to increasing social engagement, customers can help brands...

5 Signs You’ve Outgrown Your Business Phone Service

If you've been frustrated with your current business phone service or system, it may be that your business has outgrown...

Domestic Toll Free Numbers vs International Toll Free Numbers

If you've started shopping for a toll free number for business, you've probably noticed that there are a wide variety...

What are the Benefits of Using SIP for VoIP?

VoIP is a powerful tool that provides seamless connectivity between businesses, customers, and remote employees.  And with the addition of SIP services,...

5 Reasons to Move Your Hotel Phone System to the Cloud

Hotel and resort industries worldwide are recognizing the benefits of moving their phone systems to the cloud.  For the hospitality...

5 Ways Your Small Business Can Win With SEO

When you're competing against big companies with decades of content and millions of inbound links,  you may think that it's...

How to Use Twitter to Grow Your Business

People around the world are using Twitter to share information instantly, connect with people and businesses, and discover the latest...

How Much Bandwidth Is Required for VoIP?

One of the biggest challenges of moving your business phone system to the cloud is determining how much bandwidth is...

How Many Extensions Can I Have?

When you purchase a toll free number, you'll probably ask “how many extensions can I have?” We’ll answer that question...