CallForwarding.com Blog

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TollFreeForwarding versus GlobalCallForwarding – Review

TollFreeForwarding versus GlobalCallForwarding, how do these providers of USA toll free numbers and international toll free numbers and call forwarding...

Net Neutrality and VoIP: What You Need to Know

The most recent net neutrality ruling, which was released in February 2015, has significant implications for VoIP service providers as...

SIP Trunking vs PRI: What’s the Difference?

SIP, VoIP, PRI, ISDN - the list of technical acronyms in the telecommunications industry never seems to end.  And when...

5 Reasons Why You Should Get a Business Phone Number

A business phone number is a must-have for every entrepreneur and startup company.  Not only are they essential for separating...

How to Get a 1800 Number for Your Business

A 1800 number is an asset to large enterprises and small businesses alike.  In addition to providing your customers with...

Preventing Toll Fraud: 4 Things Your Business Needs to Know

We're serious about VoIP security, especially when it comes to preventing toll fraud.  In this article, we'll explain how toll...

Softphone vs. VoIP Phone: Which Is Right For Your Business?

Softphone vs. VoIP phone:  which one is better, and which one is right for your business?  Many companies are faced...

How to Choose the Right IVR System for Your Business

An IVR system is a critical element of running a successful business.  This invaluable tool can help you reduce costs...

How to Choose the Right Toll Free Provider

Purchasing a toll free number is an essential step for international businesses and startups alike. A toll free number gives...

SIP Trunking 101: A Guide for Business Owners

SIP trunking is a flexible, cost-effective solution for businesses that are looking for ways to cut their communication costs without...

5 Key Steps to Scaling a Business

When it comes to scaling a business, you'll need more than hard work and dedication. (Although you'll need those qualities, too.)...

UK 03 Numbers and Freephone Number Changes

Big changes are coming for companies using UK non-geographic numbers that are currently marketed as "UK toll free numbers." New...

What a Hosted PBX Phone System Can Do For Your Business

Once upon a time, enterprise-level phone systems were a luxury that only large companies could afford. With the advent of...

Business VoIP Phone Service: A Buyer’s Guide

Choosing a business VoIP phone service doesn't have to be scary. We'll walk you through the questions you should ask...

How to Create an Effective IVR on Your Hosted VoIP Phone System

If you know how to create an effective IVR on your hosted VoIP phone system, both you and your customers will...

Call Center Key Performance Indicators

In order to run an effective call center, it is important to establish call center key performance indicators that match...

Comparing VoIP Call Forwarding Services

We compare and contrast VoIP call forwarding services, offering an overview of features, pricing, and more. Explore our list of...

Top 5 Apps for Entrepreneurs

Entrepreneurs may know everything when it comes to their product or service, but what about all the other factors of...

5 Tips for Improving Agent Quality Control Evaluations

We all know the old adage: what gets measured gets improved. The same rules apply when it comes to improving...

How to Install a VoIP Telephone System for Your Business

If you are thinking about making the switch to VoIP, you’re probably wondering how to install a VoIP telephone system...

How to Forward Calls to Remote Agents in Different Countries

Many businesses and call centers with international locations need to know how to forward calls to remote agents in different countries....