Small Businesses, Call Forwarding, and Customer Service

Call forwarding

Call forwarding helps you provide excellent customer service, and you deserve the same from your service provider. In a recent article on www.ComputerWorld.com, approximately 33% of surveyed small business owners reported significant customer service issues with their current phone or broadband providers. These issues included everything from extensive wait times while on hold to failures…

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Support Your International Customers with Global Call Forwarding

Global call forwarding - International toll free numbers

Global Call Forwarding: a telephony service that enables you to receive calls from any international toll free. It also allows you to receive calls from local DID numbers directly to your existing landline, mobile, SIP or PBX device. Your customers no longer have to dial expensive, international numbers to reach you. Global call forwarding provides a…

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Toll Free Number for Business

Toll free number for business - UK Toll Free Numbers

A toll free number for business is the most ideal and affordable way to expand operations among your international target markets. Regardless of your own location, a virtual presence is possible with a toll free number for business. Such a virtual presence enables your company to operate anywhere in the world, at any time. Additionally,…

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Call Forwarding Service Expands Businesses Globally

Call forwarding service

Call forwarding service is one that enables your business to grow exponentially, giving you the ability to jump borders and grow your business anywhere in the world. This is hugely beneficial when you select toll free numbers for the call forwarding service from the home countries of your target customers. Call forwarding service can add…

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VoIP Supports BYOD Culture

VoIP toll free service

VoIP (Voice over Internet Protocol) continues to be a growing movement among call centers, small and medium business (SMBs), and even startups. This is partially due to the fact that VoIP is a less expensive solution than traditional telephony. This is also true when implementing call forwarding; forwarding calls via VoIP is cheaper than when…

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Save with SIP (Toll Free Forwarding)

Toll free fowarding allows businesses to send incoming calls to any landline, mobile, or SIP worldwide! Although mobile and landline toll free forwarding are available, the cheapest option is to send calls to SIP. Save Money When Forwarding to SIP There’s nothing better than saving money, right? Now, you can save more money and gain…

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Virtual PBX and Phone Managing System

Virtual pbx - voip telephony features

Properly organizing your call center (regardless of its size) helps create a better calling experience for the customer. Implementing a virtual PBX to your business introduces enhanced functionalities and features from which your company can hugely benefit. A virtual PBX, like the one offered by CallForwarding.com, has an array of free features that promote efficiency…

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VoIP Service Reminders

Voip

Every business aims to have more without having to pay more. Fortunately, call forwarding to SIP allows for exactly that. VoIP, or voice over Internet Protocol, is a cheap yet efficient and convenient telephony service. Developed to provide communication capabilities without the need for an actual telephone, VoIP continues to be an increasingly popular service…

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Think international, be local

Many start-ups and small businesses rely on their customer representatives and sales staff to generate transactions and promote a positive profit—and although that might be a good initial thought, the question thats still remains is this: how will you get the calls to reach those reps in the first place? More importantly, how are you to…

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Call Forwarding Features: Contributing to Business Success

 When operating a small business, it often is hard to organize various incoming traffic for all arrive on different platforms. From faxes to voicemails, it becomes hard to track and manage all these different deliveries. Having a system which allows one to best manage that information through       one channel can not only help save time,…

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