Call Forwarding Service

How to Connect Toll Free Numbers to Your VoIP Phone System

How to Connect Toll Free Numbers to Your VoIP Phone System

Today, most virtual toll free numbers come with all the features and functionality of a cloud PBX platform. But, many businesses already have a business phone system that they use for daily communications. So, how do you connect toll free numbers to your VoIP phone system? We explain how to use call forwarding rules to…

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What is Toll Free Forwarding?

Everything you need to know about international toll free forwarding

Toll free forwarding, which is the same as call forwarding or call divert, allows businesses to activate toll free numbers abroad and route calls made to those numbers to another device.  Toll free forwarding is a simple concept that can change the way that you do business – for the better.  With toll free forwarding,…

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Comparing VoIP Call Forwarding Services

Comparing VoIP Call Forwarding Services

We compare and contrast VoIP call forwarding services, offering an overview of features, pricing, and more. Explore our list of the top VoIP call forwarding services, and find out which toll free provider is right for your business. Comparison of the Top VoIP Call Forwarding Services In today’s telecommunications market, there are a wide variety…

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How to Forward Calls to Remote Agents in Different Countries

how-to-forward-calls-to-remote-agents-in-different-countries

Many businesses and call centers with international locations need to know how to forward calls to remote agents in different countries.  We’ll explain how call forwarding works, and talk about the ways that you can forward calls to a mobile phone, landline, or PBX. Using call forwarding, which comes standard with most toll free and local numbers,…

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Problems With Call Recording

problems-with-call-recording

What problems with call recording could you experience with a hosted VoIP system? Call recording is one the the most widely requested features for businesses, but sometimes users experience issues with this feature. In this article we will discuss the common issues with call recording and how to prevent them.

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How to Forward Calls to Multiple People at the Same Time

When manageing a call center it is important to know how to forward calls to multiple people. Having calls routed to multiple lines gives your business tremendous flexibility and improves efficiency. In this article, we will discuss how to have incoming calls routed to multiple lines at the same time, and how to use sequential ringing or hunt groups as an alternative that may work better for your business.

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How to Use Auto Attendant to Grow Your Business

how-to-use-your-auto-attendant-to-grow-business

If your company is using a variety of VoIP calling features, it is important to learn how to use auto attendant to grow your business. With auto attendant callers will automatically be transferred to an extension without the intervention of an operator or receptionist. This service will allow you to manage your calls from all offices at the same time. In this article, we will discuss the capabilities of auto attendant and how it can benefit your business.

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