We compare and contrast VoIP call forwarding services, offering an overview of features, pricing, and more. Explore our list of the top VoIP call forwarding services, and find out which toll free provider is right for your business.
Comparison of the Top VoIP Call Forwarding Services
In today’s telecommunications market, there are a wide variety of VoIP call forwarding services and toll free providers. Without a clear comparison of the top VoIP providers, it can be difficult to decide which service is right for you and your business.
To help you make the right decision, we’ve compiled a list of some of the top VoIP call forwarding services, and reviewed their latest offerings.
RingCentral offers plans for USA toll free numbers that start at $24.99 per month for 1,000 minutes. The Premium plan offers 2,500 minutes for $34.99 per month, and their Enterprise level plan is $44.99 per month for 10,000 minutes. Although they do offer a 30 day free trial, all of these rates are based on a one year contract.
With a selection of call forwarding rules, RingCentral claims to offer maximum flexibility. With this VoIP call forwarding service, you can:
- Choose to forward calls based on area or country codes.
- Choose forward calls based on time of day.
- Forward calls to multiple numbers simultaneously or sequentially.
Pros: RingCentral offers a mobile app for iPhone, iPad, and Android devices. Plus, you can integrate their VoIP phone service with a variety of platforms, including Outlook, Google, and Dropbox.
Cons: Pricing might be a little high for startups or small businesses that don’t need the additional features, like CRM integration.
TollFreeForwarding.com provides international toll free service in over 120 countries, and offers advanced call management capabilities. They offer tiered service plans for startup businesses, small to medium sized businesses, and enterprise. Depending on the location of your toll free number, the prices for monthly pay-as-you-go plans differ dramatically.
This toll free provider’s VoIP call forwarding services come standard with all plans, just like RingCentral. They offer users the ability to forward calls anywhere in the world, to any device. You can also route calls based on time of day.
Pros: TollFreeForwarding.com offers a 30 day free trial for all plans, and customers have reported good call quality. Plus, this provider offers upfront pricing plans on their website.
Cons: Some of TollFreeForwarding.com’s rates seem to be a little higher than other providers.
Grasshopper is a virtual phone system provider that offers a range of advanced call features, including unlimited extensions, voicemail and fax to email, and call forwarding. With Grasshopper’s hosted PBX, you can choose to use your existing numbers, or purchase additional toll free and local numbers. This VoIP provider also offers 30 day money back guarantee on all of their services.
This service was designed specifically for entrepreneurs and small businesses that need a reliable virtual business phone system that won’t break the bank. Basic services start at $12, with calls at 6 cents a minute. Grasshopper’s top tier of service is $199 a month, and includes up to 10,000 minutes, up to 3 toll free and local numbers, and free activation.
Grasshopper’s VoIP call forwarding services are similar to the other providers on this list. You can forward calls to any device or phone number, and you can set up call routing based on time of day. Grasshopper specifically notes that you can ring up to six different numbers in the order of your preference, and you choose to have multiple numbers ring at once.
Pros: Because Grasshopper’s services were designed with smaller businesses in mind, they are a more cost-effective option than many other VoIP service providers.
Cons: Businesses that use a lot of minutes may find that their monthly bills are a little high. If you use more than 400 minutes/month per employee, it can get a little expensive.
CallForwarding.com offers a variety of toll free calling plans for the US, as well as worldwide pay-as-you-go plans for toll free numbers in 100+ countries that do not require a long-term contract. For each of these international calling plans, there is a minimal monthly charge plus a rate per minute that varies depending on the terminating country and the device.
With CallForwarding’s advanced calling features, you can:
- Forward calls to multiple devices or numbers in sequence
- Forward calls to multiple devices or numbers simultaneously
- Forward calls to multiple devices or numbers based on time of day
In addition to call forwarding, this VoIP provider offers a suite of pre-installed features, including 2 free extensions, call recording, IVR, a user-friendly web interface, and fax to email.
Pros: Standard calling features, including advanced VoIP call forwarding services, as available for all numbers and calling plans. All numbers and plans are available with a 30 day risk free trial.
Cons: Currently, tiered calling plans are only available in the US.
Which VoIP Call Forwarding Service is Right for My Business?
As you review and research the toll free and call forwarding services available, it is important to keep your business’s needs in mind. Every VoIP call forwarding service offers slightly different features and options, so it’s helpful to have a list of your preferences and requirements on hand.
Need additional help choosing the right call forwarding service or VoIP provider? Check out these resources: