Call Forwarding: Communicate with Customers Effectively

Toll free forwarding - Call Forwarding - VoIP Telephone System

Call forwarding is a part of a larger and slightly more complex VoIP phone system. It’s one of the most beneficial business telephony features. Call forwarding enables you to communicate with your customers anywhere in the world. Call forwarding, or toll free forwarding, is a VoIP telephone service that automatically routes incoming calls to another…

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VoIP Telecommunications Surges in the Business World

Telecom innovations have taken a great leap forward with VoIP telecommunications during the last decade, especially. Telecommunications is a 100-year-old technology that continues to evolve. VoIP telecommunications is proof of such advancements. With consistent features and capability introductions and updates, the demands of small, medium and large businesses have not only been met, they have…

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VoIP Features That Are Sure to Improve Your Business

Luckily in today’s world, small and medium businesses operating on a tighter budget are able to use telephony technologies to benefit their call center needs, regardless of size or requirements. In fact, because of these advanced VoIP features, businesses are able to more equally compete with large, established corporations. Not only do these VoIP features…

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3 Ways to Save with VoIP Telephony

Businesses have to be considerate of their expenses at all costs. Cost efficiency is vital for the lifetime of a business and its success, thus cutting expenses where possible is incredibly valuable. When it comes to business telephony, businesses have the great ability of switching from traditional PSTN or VoIP telephony to cut costs significantly.…

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VoIP Helping Balance Customer and Employee Satisfaction

VoIP, or voice over Internet Protocol, is a telephony technology that can benefit many aspects of your business. Aside from cost savings and advanced functionality, VoIP is ideal for improving customer and employee satisfaction. The importance of satisfactory customer experiences is understood. They are essential for businesses to have continued success and a positive reputation…

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Toll Free Numbers Provide Business Results

Tollfree numbers have become must-haves for business across the United States and even the world. The benefits they reap are unparallel to the cost. Supporting your various target markets, where they are in the world, not only boosts your image but also your sales opportunities. With tollfree numbers, you no longer have to physically relocate…

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VoIP Telephony Secures SMBs

VoIP telephony has become the most secure and ideal technology for small and midsize businesses (SMBs). This cloud-operated solution allows businesses to gain sufficient security, privacy and reliability advantages. This is especially true when comparing to companies that use on-premise PBX systems or other call center solutions. Individual perceptions not using cloud solutions directly contradicts…

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What are SIP, VoIP and PBX?

SIP, VoIP and PBX are various telephony technologies which have completely redefined telecommunication capabilities. With an increase in SIP and VoIP consumption, businesses are leveraging the way they communicate with customers to benefit their competence and reputation.  Several studies highlight exactly how in-demand these three cloud technologies have become – and it doesn’t look to…

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3 Tips for Using Business VoIP

Utilizing VoIP, or voice over Internet Protocol, can be a great asset to your business. It will benefit both your company’s operations as well as the people it supports – your customers. After all, happy customers mean repeat business and valuable word of mouth marketing. Although VoIP can be a beautiful thing, it can also…

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