Posts Tagged ‘cloud call center’
Problems With Cloud Communication – Real or Myth?
What problems with cloud communication should your business be aware of? If you’re trying to run a business in today’s global, fast-paced, technology saturated world, this is a logical question. In this article we will discuss the common issues with cloud communications and how to prevent them. These common concerns include cost, reliability, control of data, and security.
Read MoreHow to Keep Call Center Employees On Your Team
Unsure how to keep call center employees on your team? If you’ve got the right people for the job, it is worth investing your time, energy and resources into keeping them. In this article we will discuss how to avoid turnover and keep your top-notch employees on your team.
Read MoreProblems with VoIP Phone Systems
Customers often ask, “what problems with VoIP phone systems are common?” when considering a new phone system. This is a valid question! In this article, we will cover some of the most common issues you may encounter with a VoIp phone system.
Read MoreAVOXI Smart Queue – A Virtual Call Center Solution
CallForwarding is now offering a virtual call center solution, AVOXI Smart Queue. This virtual call center uses VoIP and offers numerous benefits that traditional systems do not offer, at a fraction of the cost. AVOXI Smart Queue powers virtual call centers worldwide. Smart Queue provides an enterprise class call center solution with powerful call center features and support for virtual agents.
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