VoIP Evolution – New Technology Replaces Land Lines
VoIP, or voice over IP, telephone service is a growing industry. In fact, it has become a billion dollar business and continues to grow year after year. VoIP has evolved tremendously since its first introduction in 1995. Originally it only allowed two people on the same network to call each other using their computers. Now, VoIP offers worldwide calling with endless capabilities and features.
VoIP Versus Landline – What’s the Difference
Despite its popularity, most people are still unfamiliar with the term “VoIP,” although they are well aware of VoIP services such as Skype, Google Voice, and Facebook’s VoIP-enabled calling. In our knowledge article VoIP versus Landline – What’s the Difference, we answer the fundamental questions to help you better understand what VoIP is and how it works.
We point out that VoIP offers significant benefits for companies with remote staff, heavy call volume, or international offices or international customers.
VoIP for Businesses
Many businesses are moving on from traditional telephone services and going with VoIP. Businesses all around the world are using VoIP services to support their needs for worldwide calling, especially through the use of toll free forwarding. By providing your customers with a toll free number, you can expand your international presence, increase sales, and improve customer support. The best part about toll free numbers? Your customers don’t pay anything.
VoIP Benefits
VoIP is an effective solution for both customers and providers. It is less expensive than traditional phone service and provides increased mobility and scalability. So when your company is ready to expand and add more features, VoIP makes it simple to do so.
Many US telecom companies are looking to completely replace traditional telephone service with VoIP because of its continual benefits. Whether this will happen a year or five from now, it seems that is the direction it is headed. Features like Interactive Voice Response (IVR), time-of-day routing, and call recording, to name a few, are just the beginning to what VoIP can offer businesses.
You can learn more about call forwarding services and toll free numbers by visiting our Resources page. If you have any questions that you would like us to answer, please send an email to marketing@callforwarding.com.