VoIP Telephony

VoIP Solutions for International Businesses

VoIP Solutions for International Businesses

Gone are the days when only the biggest companies could afford to go global. With VoIP for business solutions available at affordable rates, businesses of all sizes can communicate with prospects and customers around the world. Before the VoIP for business revolution, large multinational corporations were the only companies who could afford to go global.…

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How Much Does IVR Cost?

Interactive Voice Response is a cost-effective solution that can help manage workflow and boost productivity.  An effective IVR system will help increase support satisfaction and allow you and your employees to focus on the bigger picture. But, when implementing new technology into your business, cost is an important concern.  In this article we’ll answer,  “How…

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What are the Benefits of Using SIP for VoIP?

VoIP is a powerful tool that provides seamless connectivity between businesses, customers, and remote employees.  And with the addition of SIP services, businesses have the ability to grow quickly and easily while cutting communications costs.  In this article, we’ll discuss the benefits of using SIP for VoIP  and how it can further streamline your cloud communications infrastructure.…

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How Much Bandwidth Is Required for VoIP?

How much bandwidth is required for VoIP?

One of the biggest challenges of moving your business phone system to the cloud is determining how much bandwidth is required for VoIP service.  Use our easy, step-by-step guide to calculate how much bandwidth you’ll need to make the most of a cloud-based business phone system solution. One of the most frequently asked questions that…

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Net Neutrality and VoIP: What You Need to Know

How Net Neutrality Affects VoIP - What You Need to Know

The most recent net neutrality ruling, which was released in February 2015, has significant implications for VoIP service providers as well as their customers.  We’ll review the highlights of the Federal Communication Commission’s final decision, and help you understand how it will affect your VoIP service. If you’ve been following the net neutrality debate, you…

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Preventing Toll Fraud: 4 Things Your Business Needs to Know

How to Protect Your Phone System from Toll Fraud

We’re serious about VoIP security, especially when it comes to preventing toll fraud.  In this article, we’ll explain how toll fraud occurs, and review 4 of the best steps you can take to protect your business’s VoIP phone system from fraudulent activity. What is toll fraud? Toll fraud, which is sometimes called VoIP fraud, is when…

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Softphone vs. VoIP Phone: Which Is Right For Your Business?

Softphone vs VoIP Phone: Which Is Right for Your Business?

Softphone vs. VoIP phone:  which one is better, and which one is right for your business?  Many companies are faced with this very same question as they take their first steps into the world of cloud communications.  We’ll walk through a comparison of softphones and VoIP phones to help you make the best choice for…

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SIP Trunking 101: A Guide for Business Owners

SIP Trunking 101 - Guide for Business Owners

SIP trunking is a flexible, cost-effective solution for businesses that are looking for ways to cut their communication costs without sacrificing voice quality. With SIP trunking, you can add or remove channels whenever you scale up or down, and you’ll only pay for the lines you need. We’ll discuss how this service works, and help you…

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Business VoIP Phone Service: A Buyer’s Guide

A Buyer's Guide to Business VoIP Phone Service

Choosing a business VoIP phone service doesn’t have to be scary. We’ll walk you through the questions you should ask your potential VoIP providers, and talk about how you can make the most of your new business phone system. Choosing the right business VoIP phone service can be a daunting task for any size business.…

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