Posts Tagged ‘IVR’

What is Toll Free Forwarding?

Everything you need to know about international toll free forwarding

Toll free forwarding, which is the same as call forwarding or call divert, allows businesses to activate toll free numbers abroad and route calls made to those numbers to another device.  Toll free forwarding is a simple concept that can change the way that you do business – for the better.  With toll free forwarding,…

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Comparison of IVR Auto Attendant to Phone Operator Service

We compare IVR auto attendant to phone operatorservice to help you decide which is right for your business. Some businesses still use a phone operator, and may approach IVR auto attendant with hesitation. In this article, we’ll discuss the differences between both options, so that you can decide which one is right for your business.

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How To Set Up Your IVR

who owns my toll free number

The Interactive Voice Response (IVR) feature comes standard with most VoIP telephone services. The IVR feature eliminates the need of an operator or receptionist to direct calls, thus creating a more efficient and pleasant customer experience.

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Remote Employment Made Easy with VoIP


Remote employment with VoIP is a recent trend that is likely to stick around for some time. As it spreads across all four corners of the world, remote employment often is a cheaper option to supporting a company’s call center. There’s no easier or more reliable way to implement remote employment to your business than…

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Business VoIP: The Ideal Solution for Small Businesses

International toll free forwarding - business voip

Business VoIP (voice over Internet Protocol) solves the many challenges small businesses and startups face in respect to telephony budget and capability. Instead of going beyond your means and investing in expensive call center technology, your business can experience the same high-quality service for less. Business VoIP strictly operates via the Internet, allowing for cheaper,…

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Hosted PBX Services Reap Abundant Business Benefits

Toll Free Numbers - hosted pbx

Hosted PBX services allow businesses to save money, be more productive, expand internationally and deliver satisfactory customer service. Businesses of all sizes are taking advantage of hosted PBX solutions to improve their business potential. Hosted PBX services eliminate the need for bulky and expensive call center equipment and enable the same quality telephony service for…

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Cut Costs While Improving Bottom Line with VoIP Toll Free Service

VoIP toll free service

VoIP toll free service enables your business to reach global customers using the Internet. It’s affordable, reliable and a much needed business. Your current phone system may very well be the reason your business hasn’t reach its full potential yet. VoIP toll free service is the most preferred phone system for businesses. It’s reliable, cost-saving…

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Use a Toll Free Number and Go Global Instantly

Business toll free number

Having a toll free number for your business can provide an array of benefits you could not easily gain otherwise. Sure you could invest a lot of money into relocating your business or opening multiple, international offices, but with a toll free number you can avoid all that hassle and still go global. By implementing…

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VoIP Helping Balance Customer and Employee Satisfaction

VoIP, or voice over Internet Protocol, is a telephony technology that can benefit many aspects of your business. Aside from cost savings and advanced functionality, VoIP is ideal for improving customer and employee satisfaction. The importance of satisfactory customer experiences is understood. They are essential for businesses to have continued success and a positive reputation…

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