Features and Add Ons
Make Fixed Operations Profitable with a Virtual Call Center
Manage your fixed operations more efficiently with a viral call center. Virtual call center solutions are used to drive productivity to one of your dealership’s most important profit centers, your fixed operations. Take full control of your parts departments with our easy to use, cloud based technology.
Read MoreHow Can I Forward My Calls to Voicemail After Hours?
How can I forward my calls to voicemail after hours? Like most businesses, you want to ensure you never miss a customer call, and that you can respond quickly to customer messages. Sometimes you may not be able to access your voicemail right away. Because of this, VoIP service providers have made it very easy for you to access your messages from a browser or email inbox. In this article we will explain how you can transfer your calls to voicemail after hours, using the CallForwarding.com web portal as an example.
Read MoreProblems With Call Forwarding
Several problems with call forwarding can hinder your ability to connect with customers. You can bypass these problems by using the advanced features provided with your toll free number. These features let you control how your calls are forwarded, and when, and let you check call quality. Better still, you can change your settings from any device that gives you web access. By utilizing your call forwarding service and all it’s tools, you can give your customers the best calling experience and keep them coming back to your brand.
Read MoreProblems With Toll Free Numbers
Problems with toll free numbers can annoy your customers, cost you sales, and drive up your telecom costs. Luckily, there are many easy solutions to better manage your toll free number. Using your Call Recording feature will help you catch and correct many of them. In addition, setting up your voicemail, call forwarding, and time of day routing features will help resolve most of the common problems with toll free numbers.
Read MoreAre You Running a Call Center? And Don’t Know It?
Are you running a call center? And don’t know it? You’re not alone. Many companies do not realize that they have a call center. Recognizing that you are running a call center is the first step toward creating a superior experience for your customers and improving your bottom line. Your team will appreciate the improvement in your communications and workflow that will happen when you start managing the call center you didn’t know you had.
Read MoreHow Can I Forward Calls To My Cell Phone?
If you are thinking about using a call forwarding service for your business, you might find yourself wondering, How can I forward calls from my cell phone after hours? Call forwarding allows you to set up where you’d like your calls to ring to so you never miss an important phone call when your not in the office.
Read MoreAVOXI Smart Queue – A Virtual Call Center Solution
CallForwarding is now offering a virtual call center solution, AVOXI Smart Queue. This virtual call center uses VoIP and offers numerous benefits that traditional systems do not offer, at a fraction of the cost. AVOXI Smart Queue powers virtual call centers worldwide. Smart Queue provides an enterprise class call center solution with powerful call center features and support for virtual agents.
Read MoreHow Many Minutes are Included With My Toll Free Number?
How Many Minutes are Included With My Toll Free Number? Pay as you go plans offer unlimited minutes at an affordable per minute rate. Monthly calling plans offer fixed blocks of minutes and allow extra minutes at a small additional per minute charge.
Read MoreHow Do Enterprises Use Toll Free Numbers
How do enterprises use toll free numbers? Sales, service,and marketing are the most popular uses, with corporate branding via vanity numbers growing in popularity. Multinational sales, logistics, and emergency response and disaster recovery are also big users of toll free numbers.
Read MoreHow Can I Listen to My Call Recordings?
Call Recording is as a valued feature that is essential for businesses to improve their day-to-day operations. Whether you run a business out of your home or work for a large company, Call Recording is an asset to utilize.
Read More