Posts Tagged ‘Features’
Comparison of IVR Auto Attendant to Phone Operator Service
We compare IVR auto attendant to phone operatorservice to help you decide which is right for your business. Some businesses still use a phone operator, and may approach IVR auto attendant with hesitation. In this article, we’ll discuss the differences between both options, so that you can decide which one is right for your business.
Read MoreHow to Buy a Toll Free Number
How to buy a toll free number? You may be wondering about how to buy, what kind of number to get, where to receive calls and the kind of phone you need. In this article we will explain how to buy a toll free number to ensure you are getting the most out of your number.
Read MoreHow Do Japan Toll Free Numbers Work?
How do Japan toll free numbers work? If you are looking to purchase a Japan toll free number for your business, you might find yourself wondering. Here we explain the capabilities and functionalities of a Japan toll free number, along with restrictions to note.
Read MoreHow Much Do Germany Toll Free Numbers Cost?
If you are interested in a Germany Toll Free number you have come to the right place. Germany toll free numbers are easy to purchase and will benefit your customers, since they will not be charged for their call. Prices of toll free numbers vary in different countries. We hope to clarify any questions you may have about Germany toll free numbers.
Read MoreAVOXI Smart Queue – A Virtual Call Center Solution
CallForwarding is now offering a virtual call center solution, AVOXI Smart Queue. This virtual call center uses VoIP and offers numerous benefits that traditional systems do not offer, at a fraction of the cost. AVOXI Smart Queue powers virtual call centers worldwide. Smart Queue provides an enterprise class call center solution with powerful call center features and support for virtual agents.
Read MoreHow To Set Up Your IVR
The Interactive Voice Response (IVR) feature comes standard with most VoIP telephone services. The IVR feature eliminates the need of an operator or receptionist to direct calls, thus creating a more efficient and pleasant customer experience.
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