How to Set Up International Call Tracking Numbers

By Pablo Valenciano | March 28, 2022

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Why is it so difficult to find international call tracking numbers in the regions you need them? It’s because most call tracking number providers - even ones that market themselves as “global” - have a very limited reach in comparison to the markets businesses are trying to reach. Why? The answer is: it’s complicated. Telecom requirements to be able to provide call tracking numbers around the world vary, and it’s extremely difficult to provide availability and service unless a provider has spent decades building the right infrastructure.

Here are some examples of popular call tracking providers and their worldwide availability. As you can see, coverage is usually focused on one region or includes just a few countries in several regions.

CallRail International Call Tracking

Currently, CallRail only provides international call tracking for 4 countries:

United States
Canada
United Kingdom
Australia

Salesloft International Call Tracking

Salesloft provides a good bit more availability for international call tracking when compared to CallRail, with their countries listed below. Availability is focused more on North America and Europe, with no APAC capabilities.

Setting up International Call Tracking Numbers

As mentioned before, providers being able to set up international call tracking numbers around the globe are scarce due to the complexity of securing those services. They do exist, though, and if you’re looking to get call tracking numbers, we can walk you through how to do it step by step with our partner, AVOXI. The infrastructure and global reach that

AVOXI has put decades into building truly puts them above other providers– they have access to numbers in 170+ countries, and are trusted by over 7,000 brands around the world. This makes them a great fit for businesses that want to do international business without having to worry about coverage for the regions they want to work in. Now, let’s get into how to set up international call tracking numbers.

How to Set Up International Call Tracking Phone Numbers

Setting up international call tracking numbers can vary by use case, so we provided three scenarios to show the different ways you can obtain these numbers: getting a number without required documentation (Canada), getting a number with required documentation (Germany), and getting a number forwarding to SIP (China).

Canada International Call Tracking

1. Choose Your Phone Number and Plan

Pick toll free, non-geographic, or local call tracking phone numbers from over 170+ countries around the world, or port a phone number you already have.

2. Configure Call Tracking Settings

In the online user interface, you can go straight to the “Numbers” tab, select your new number, and customize your number settings.

3. Download AVOXI Apps

Install AVOXI’s web browser softphone (Google Chrome) and mobile app so you can make and take calls from home, the office, anywhere!

4. Start Using Your Number

Now you’re all set and can start using your international call tracking number!

Germany International Call Tracking Setup

1. Choose Your Phone Number and Plan
Pick toll free, non-geographic, or local call tracking phone numbers from over 170+ countries around the world, or port a phone number you already have.

2. Upload Documentation and Check Status
In the online user interface, go to the Numbers tab and click Orders to see your ordered numbers. From there, you can upload your documentation and check your number’s status.

3. Download AVOXI Apps
Install AVOXI’s web browser softphone (Google Chrome) and mobile app so you can make and take calls from home, the office, anywhere!

4. Start using your number
Once your documentation is approved, you’re all set and can start using your international call tracking number!

China International Call Tracking Setup

1. Choose Your Phone Number and Plan
Pick toll free, non-geographic, or local call tracking phone numbers from over 170+ countries around the world, or port a phone number you already have.

2. Configure SIP Trunk Settings
In the online user interface, select the SIP Trunks tab and click the blue +Add to set up your SIP number. From there you can name your SIP configuration and choose your SIP connection (Custom or MS Teams), protocol, and URI.

3. Enjoy Crystal-Clear Voice in Teams
Now you’re done! Now you can enjoy high quality calls from wherever, to wherever.

Get Call Tracking Numbers Online

Looking for reliable, high-quality voice call tracking around the world? If the answer is yes, you're in the right place! You are encouraged to continue using our free resources to educate yourself and arm yourself with the knowledge you need to make an educated, confident decision about your voice termination providers. When you're ready to compare carriers, we hope you'll consider our partner AVOXI.

AVOXI is dedicated to providing companies with the highest ROI. No hocus-pocus sales pitches here; if we don't feel that we're the best voice provider for your needs, we'll help you find the best match, even if that means pointing you towards a different solution. Some of the reasons so many organizations choose AVOXI as their voice termination provider include:

Secure, Reliable Global Voice Network. Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption, plus 24/7 fraud monitoring and live support, helps ensure the highest level of security for calls.
Exceptional Global Call Quality. Our resilient global network delivers an average MoS score of 4.2 for international traffic, thanks to 50+ local carrier connections and optimized routes for minimum call congestion and packet loss.
Outbound CLI & Local VoIP Termination. AVOXI's TrueLocal 2-Way Voice Numbers, which include local VoIP termination & origination, are now available in nearly 30 countries!
Affordable A-Z VoIP Termination Rates. No carrier but AVOXI consistently delivers reliable, high-quality audio at such affordable rates globally. Talk to us today for our latest A-Z VoIP termination rates.
Unmatched Global Number Coverage. Provision and configure routing rules in minutes for any of our 40K numbers in inventory, all from one intuitive user interface. We provide inbound numbers in 170+ countries, including rare number types in India, Nigeria, the UAE, and many more.

International Porting Expertise. When other carriers say it can’t be done, our world-class porting team finds a way. Our international porting team can transfer numbers in over 100 countries and regions at no cost.