Posts Tagged ‘calling feature’

Problems With Call Recording

problems-with-call-recording

What problems with call recording could you experience with a hosted VoIP system? Call recording is one the the most widely requested features for businesses, but sometimes users experience issues with this feature. In this article we will discuss the common issues with call recording and how to prevent them.

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How to Forward Calls to Multiple People at the Same Time

When manageing a call center it is important to know how to forward calls to multiple people. Having calls routed to multiple lines gives your business tremendous flexibility and improves efficiency. In this article, we will discuss how to have incoming calls routed to multiple lines at the same time, and how to use sequential ringing or hunt groups as an alternative that may work better for your business.

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