For start-ups and small businesses, it’s important to cut costs wherever possible without negatively impacting business and sales opportunities. It’s even more important to make sure your customers have easy access to your company’s representatives
By providing your customers with easy access to your company’s representatives, you can increase the chances of turning a prospective customer into a customer.But what if you travel frequently or don’t want to invest in bulky, expensive hardware to support your incoming calls? Fortunately, there is a solution for you – forwarding your calls to VoIP.
What Is VoIP?
VoIP (Voice Over Internet Protocol) is a type of technology that allows you to place and receive calls over your internet connection, using your computer. VoIP works by sending and receiving voice signals that are packaged as data. VoIP calling is cost effective, allows for unlimited mobility, and offers additional features that traditional telephony doesn’t support.
Why Forward My Calls to VoIP?
Forwarding your international or domestic toll free number to VoIP allows all incoming calls to be delivered on a soft phone. A soft phone is a virtual device that allows calls to be made just through the use of a computer and an Internet connection. In fact, to forward calls to to VoIP, that is the only equipment you need, eliminating all costs associated with call center hardware.
Call forwarding to VoIP allows your telephone costs to decrease while offering new capabilities. It’s cost effective, allows for unlimited mobility, and offers additional features that traditional telephony doesn’t support. VoIP connection is clear and just as reliable when forwarding to a landline or mobile phone.