Top Reasons for an 800 Business Number
An 800 business number is great for many reasons. It helps improve efficiencies to an array of departments and business efforts. Some of the more important reasons as to why businesses should acquire an 800 business number include increased sales, improved customer service and enhanced credibility and image.
Increased Sales
A toll free number, or 800 number, helps increase call traffic to your business because it’s free and more encouraging for customers to call. As a result, your business is able to receive more calls. With a higher volume of calls, the opportunities for sales increase.
Improved Customer Service
Improving a customer’s call experience doesn’t require much. Sometimes being accessible and available alone improves a customer’s perception of your business. Everyone wants to feel important when they inquire about a product or service, so why not improve their experience by introducing auto attendant or other features that accompany an 800 business number?
Features like auto attendant, call recording, time-of-day routing, and voicemail to email all contribute to productivity within your organization. When your staff is organized and operating effectively, they are better able to provide satisfactory customer service.
Enhanced Credibility and Image
An 800 business number, or international toll free number, instantly offers more credibility to your business. This projected professionalism gives callers more reason to contact your business over a competitor that does not have a toll free number. It also makes a business appear bigger than in actuality. This is especially convenient for small business and startups. It provides the leverage needed to succeed despite its more established competition.
Another advantage of an 800 business number is that it can be used as a marketing tool. A national toll free number is easy to remember, especially if it’s a vanity number. Vanity numbers are ones that include your company name or benefit, such as 1-800-FLOWERS.