Toll Free Numbers for Disaster Relief
Toll free numbers are great for businesses during times of disaster, like the latest, tragic tornados in Oklahoma, USA. Natural disasters are unpredictable forces that damage everything within its reach. For businesses, this could be entirely detrimental. Without a proper disaster recovery plan, many businesses can experience extreme downtime. Downtime means lost sales opportunities and inefficient customer support for current customers. Whatever the reason, experiencing any discontinuance in service is not good for your business or customers. So what do you do?
Toll Free Numbers Can be Cloud-Based
Toll free numbers do not always have to be dependent on on-premise devices. Cloud based solutions are available and often more helpful during disasters. Because everything is hosted and not contingent on physical equipment or wiring, the likelihood of damage and inactivity is significantly decreased.
Proper phones lines are essential for building credibility amongst your prospective and current customers. With cloud based solutions, like the virtual PBX system, your lines don’t ever have to be down. How is this possible? It’s easy. With geographically diversified infrastructure, your business can run smoothly regardless of a disaster occurrence in one area. Additionally, with remote workers around the world, your toll free numbers can be delivered to an agent without a problem.
It’s important to understand the importance of consistent telephony service especially via toll free numbers. Your customers around the world should not sense trouble if one location is experiencing a disaster of any sort. Instead, supporting toll free numbers on a cloud-based solution is the best way to go.