Posts Tagged ‘voice over internet protocol’
VoIP Helping Balance Customer and Employee Satisfaction
VoIP, or voice over Internet Protocol, is a telephony technology that can benefit many aspects of your business. Aside from cost savings and advanced functionality, VoIP is ideal for improving customer and employee satisfaction. The importance of satisfactory customer experiences is understood. They are essential for businesses to have continued success and a positive reputation…
Read MoreVoIP Supports BYOD Culture
VoIP (Voice over Internet Protocol) continues to be a growing movement among call centers, small and medium business (SMBs), and even startups. This is partially due to the fact that VoIP is a less expensive solution than traditional telephony. This is also true when implementing call forwarding; forwarding calls via VoIP is cheaper than when…
Read More