call center and IVR auto attendant

How to Use Auto Attendant to Grow Your Business

By Pablo Valenciano | February 24, 2015

how-to-use-your-auto-attendant-to-grow-business

If your company is using a variety of VoIP calling features, it is important to learn how to use auto attendant to grow your business. With auto attendant callers will automatically be transferred to an extension without the intervention of an operator or receptionist. This service will allow you to manage your calls from all offices at the same time. In this article, we will discuss the capabilities of auto attendant and how it can benefit your business.

Comparison of IVR Auto Attendant to Phone Operator Service

By Pablo Valenciano | February 9, 2015

We compare IVR auto attendant to phone operatorservice to help you decide which is right for your business. Some businesses still use a phone operator, and may approach IVR auto attendant with hesitation. In this article, we’ll discuss the differences between both options, so that you can decide which one is right for your business.