How to Solve Problems with Geographic Call Routing

Solving Problems with Geographic Call Routing

Geographic call routing is one of the most popular VoIP business phone features.  With this advanced call distribution tool, you can choose where you want your incoming calls to be routed based on the location of the caller. But despite its usefulness, some of our customers run into problems with geographic call routing. We’ll provide…

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How to Forward Calls to Remote Agents in Different Countries

how-to-forward-calls-to-remote-agents-in-different-countries

Many businesses and call centers with international locations need to know how to forward calls to remote agents in different countries.  We’ll explain how call forwarding works, and talk about the ways that you can forward calls to a mobile phone, landline, or PBX. Using call forwarding, which comes standard with most toll free and local numbers,…

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