Malaysia Virtual Phone Numbers

Get answers to the most common questions about Malaysia virtual phone numbers, including:

  • Available types of virtual numbers in Malaysia
  • Differences between toll free, national, and local virtual numbers in Malaysia
  • How to get a Malaysian phone number and start forwarding calls today
  • How to dial Malaysian phone numbers internationally
  • Just interested in buying a Malaysia virtual phone number to test out? Get a Malaysian phone number online and start forwarding calls today!

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    Malaysia Virtual Phone Numbers

    A Malaysia virtual phone number works just like any other. They are real phone numbers that aren't attached to a physical line or mobile SIM card. Callers dialing a Malaysian virtual number have the same experience as calling any other local or toll free number in Malaysia. You can buy Malaysian phone numbers online without trouble, but call quality issues, lack off features, and poor support are common issues for businesses that don't choose a quality vendor. This article covers what you should know before buying phone numbers in Malaysia, including examples of available number types, pricing guidelines, and tips for picking a great provider.

    Let's start with availability. Which types of virtual numbers are available in Malaysia?

    Differences Between Toll Free and Local VoIP Numbers in Malaysia

    Toll free numbers in Malaysia are business phone lines that don't cost the caller anything to dial them. They are easily recognized by their area code. The toll free area code in Malaysia is 1-800. Toll free phone lines in Malaysia are also known as free-dial or freephone numbers.


    Local virtual numbers in Malaysia have an area code associated with a specific city or region. Callers are charged the same rate as they pay when making a call to any other local phone number, even if their call is answered by someone in another country. Local virtual numbers are available in Kuala Lumpur.


    Non-geographic virtual numbers in Malaysia  are numbers that aren't associated with a specific region. They start with 15, and are 10 digits long. Malaysia non-geographic numbers, or national numbers, work the same as local numbers and are roughly the same price.


    Malaysian Phone Number Examples:

  • Toll free: 1-800-xxx-xxxx
  • Local: (One or two digit area code)-xxxx-xxxx
  • Non-geographic: 15-xxxx-xxxx
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    How Virtual Number Service in Malaysia Works

    Before you get Malaysia virtual phone numbers, there's key information you should know. Here we'll cover documentation requirements, pricing, features included, what happens after buying online, caller id, and unlimited concurrent calling.

    Buying toll-free numbers in Malaysia will require a Letter of Intent. For a national number, a Letter of Intent and End User Details will be required. For a local number, a passport or ID, Malaysian business address, proof of address, in region address, and company registration is required.

    When you buy a Malaysia virtual number in the online shopping cart, your new number is set up and activated in 30 minutes or less. If your business email does not match your listed company, a representative from our partner AVOXI may reach out to confirm your account details before releasing the number.

    When you set up a Malaysia phone number, you can purchase a pay-per-minute plan or a package plan. Pay-per-minute plans will get you the cheapest monthly price, but you will pay a call charge for every minute of talk time you use and your per-minute call rates will be much higher on average than if you choose a package plan. Package plans already include a certain amount of talk time in your monthly fee, so you pay a high subscription fee, but the cost of your average call charges will be much lower than a pay-per-minute plan. 

    Yes! Local numbers in Malaysia can facilitate unlimited channels for concurrent calling. To test this with CF.com partner, select a number with unlimited channel capacity included in the description labeled “IMPORTANT INFORMATION.”

    Yes you can! This service is only possible when using a carrier that provides local VoIP termination in Malaysia. Callforwarding.com is partnered with one such provider, AVOXI. To ensure outbound caller ID in Malaysia no matter where you call from, select any number type labeled “TrueLocal.”

    How Virtual Number Service in Malaysia Works

    Before you get Malaysia virtual phone numbers, there's key information you should know. Here we'll cover documentation requirements, pricing, features included, what happens after buying online, caller id, and unlimited concurrent calling.

    buy-turkey-virtual-numbers

    Buying toll-free numbers in Malaysia will require a Letter of Intent. For a national number, a Letter of Intent and End User Details will be required. For a local number, a passport or ID, Malaysian business address, proof of address, in region address, and company registration is required.

    When you buy a Malaysia virtual number in the online shopping cart, your new number is set up and activated in 30 minutes or less. If your business email does not match your listed company, a representative from our partner AVOXI may reach out to confirm your account details before releasing the number.

    When you set up a Malaysia phone number, you can purchase a pay-per-minute plan or a package plan. Pay-per-minute plans will get you the cheapest monthly price, but you will pay a call charge for every minute of talk time you use and your per-minute call rates will be much higher on average than if you choose a package plan. Package plans already include a certain amount of talk time in your monthly fee, so you pay a high subscription fee, but the cost of your average call charges will be much lower than a pay-per-minute plan. 

    Yes! Local numbers in Malaysia can facilitate unlimited channels for concurrent calling. To test this with CF.com partner, select a number with unlimited channel capacity included in the description labeled “IMPORTANT INFORMATION.”

    Yes you can! This service is only possible when using a carrier that provides local VoIP termination in Malaysia. Callforwarding.com is partnered with one such provider, AVOXI. To ensure outbound caller ID in Malaysia no matter where you call from, select any number type labeled “TrueLocal.”

    Using Malaysia Virtual Numbers for Business

    This section includes business-use cases of different number types, plus specific use-cases for included features.

  • When to use toll free or local numbers: We recommend using toll free to obtain a professional, national presence and for customer service phone lines, and using local numbers to portray a local presence and for outbound caller ID.
  • Virtual phone number features: Business providers should include features like call recording, call forwarding, call tracking/analytics, and voicemail transcription.
  • Outbound caller ID: Many providers let you select a number as your caller ID, but they can't actually guarantee it will work during outbound calls. This is solved with solutions like Truelocal TrueLocal, a local VoIP termination service with caller ID guaranteed →
  • SIP Trunking: SIP trunking connects Malaysian phone numbers to your existing system & creates a high capacity for concurrent calls. Learn more about SIP Trunking in Malaysia →
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    How to Get a Malaysia Phone Number Today

    Callforwarding.com compares the top VoIP services around the world in order to connect our readers to the best provider for their needs. With this goal in mind, Callforwarding.com partners with AVOXI, a top provider of virtual phone numbers in Malaysia and several other countries. Reasons we have chosen to endorse business VoIP with AVOXI include:

  • Customers can buy Malaysia virtual phone numbers online and start taking calls within minutes
  • Every user has access to 24/7/365 phone support and a dedicated account manager
  • Their affordable service plans come with several VoIP business features at no extra cost
  • If you already have business phone numbers, you can earn up to $1,000 for every number you transfer to their network
  • They do not charge setup fees and offer a risk-free cancellation policy for virtual numbers in Malaysia and 160+ other countries
  • For more details about their service plans, visit their dedicated service page: Malaysia Virtual Phone Numbers.

    Buy Malaysia Phone Numbers Online

    1. Use the widget to select your number type and click the green button.
    2. You'll be sent to an online shopping cart where you can compare pricing plans and customize your account basics.
    3. After submitting your information, your account login details will be sent to the email you provided.
    4. That's it! You're ready to log in and start taking calls, customizing your call forwarding rules, and much more.

    FAQs About Virtual Numbers in Malaysia

    To make an international call to Malaysia, first dial your country's IDD (this is usually 00, 011, or 0011), followed by Turkey's country code +60, and then the phone number you wish to connect to.

    For example, to call Malaysia from Canada, you dial: 

    011 + 90 + the Malaysian phone number you wish to connect to

    Yes. When using our partner services, there is no limit to how many different devices you can add to your ring groups or call queues. You may forward calls to mobile phones, landlines, VoIP phones (like an IP address), etc. 

    Landlines in Malaysia include an area code of 1-2 digits, and then a 6 to 8-digit number. Mobile lines in Malaysia consist of a 2 digit mobile phone code, and then a 7 to 8-digit number.

    When you buy a Malaysia virtual number in the online shopping cart, your new number is set up and activated in 30 minutes or less. If your business email does not match your listed company, a representative from our partner AVOXI may reach out to confirm your account details before releasing the number.

    If you are using an AVOXI number designated as TrueLocal, it is guaranteed to work as your outbound caller ID and can be found listed in our online shopping cart. You can choose your default outbound caller ID in your "Users" page under Accounts and Preferences -> My Account -> Overview.

    Callforwarding.com is a growing online resource for questions about global telephony, VoIP services, cloud contact center software, and much more. In order to provide free content without running ads, Callforwarding.com does participate in select affiliate programs. We know our brand is only as good as our reputation, so we are careful to only recommend services we have used ourselves and truly believe are the best solutions for the problems we help our readers solve.