Author Archives: Bruce Brownlee

About Bruce Brownlee

Bruce Brownlee serves as Product Manager for Callforwarding.com. In addition to product management and analysis, Bruce supports SEO, web analytics, and web development for CallForwarding.com. Bruce has software and web development, telecommunications, and digital marketing experience for Lotus Development, Blackstone & Cullen, EMC, Cox Communications, Travel Channel, Peak Resource Group, Brand Fever, and AVOXI.com.

Global Toll Free Numbers - What You Need to Know

Everything You Need to Know About Global Toll Free Numbers

Posted by Bruce Brownlee

In today’s global economy, expansion doesn’t just mean opening an office across town. And in reality, it doesn’t have to involve a new office at all. Global toll free numbers can allow customers in multiple countries to contact your business by calling a single telephone number. Businesses that interact with customers around the world have›››

5 Cloud Tools that Every Small Business Should Be Using

5 Cloud-Based Tools Every Small Business Should Be Using

Posted by Bruce Brownlee

Trying to run your small business on a budget? No problem. Thanks to Software as a Service (SaaS) and cloud-based applications, startups and small businesses have access to the same resources as large corporations. That means that you don’t have to spend a fortune to get the tools you need to run your business efficiently. The›››

Refer a Business for the Chance to Win an Amazon.com Gift Card

Posted by Bruce Brownlee

Qualify for the chance to win a $100 USD Amazon.com gift card when you refer a business to CallForwarding.com by January 22, 2016. Plus, you will qualify for the chance to earn up to $20 USD per number in cash or account credits. For a limited time only, you can qualify for the chance to›››

How to Improve the Quality of Your Phone Greetings

3 Simple Ways to Improve Your Phone Greetings

Posted by Bruce Brownlee

Phone greetings are often the first impression of your business that many customers will receive.  And as we all know, first impressions are lasting impressions.  With a well-designed phone greeting, you can provide your customers with valuable information and insight into your business’s personality. Voicemail recordings and IVR menus are often the first impression that›››

How to Avoid Problems Setting Up Your International Toll Free Number

How to Avoid Problems Setting Up Your International Toll Free Number

Posted by Bruce Brownlee

International toll free numbers have become an essential resource for global businesses. They are convenient for your customers because they are free to dial, and they’re a great marketing tool for businesses big and small.  But if you’ve never used one before, you may have problems setting up your international toll free number. International toll›››

A Checklist for Moving Your Business Phone System to the Cloud

A Checklist for Moving Your Phone System to the Cloud

Posted by Bruce Brownlee

By now, everyone has heard about the benefits of moving your phone system to the cloud. Cloud communications can save you money on hardware and installation.  Plus, hosted communications solutions are easy to scale, so they grow with your business. But before you decide to make the switch and move your business phone system to›››

International Toll Free Numbers vs Domestic Toll Free Numbers

Domestic Toll Free Numbers vs International Toll Free Numbers

Posted by Bruce Brownlee

If you’ve started shopping for a toll free number for business, you’ve probably noticed that there are a wide variety of options available.  Aside from the dozens of providers on the market, there are also many different types of toll free numbers, including domestic toll free numbers and international toll free numbers. Domestic toll free›››

How much bandwidth is required for VoIP?

How Much Bandwidth Is Required for VoIP?

Posted by Bruce Brownlee

One of the biggest challenges of moving your business phone system to the cloud is determining how much bandwidth is required for VoIP service.  Use our easy, step-by-step guide to calculate how much bandwidth you’ll need to make the most of a cloud-based business phone system solution. One of the most frequently asked questions that›››

How to Troubleshoot Problems with SIP Trunking

How to Troubleshoot Problems with SIP Trunking

Posted by Bruce Brownlee

SIP trunking is one of the most cost-effective and efficient applications of cloud communications available today.  But, despite its advantages, some of our customers have questions about the potential problems with SIP trunking they might encounter. In this guide, we’ll discuss some of the most common issues that users face when adopting a SIP trunking›››

Solving Problems with Geographic Call Routing

How to Solve Problems with Geographic Call Routing

Posted by Bruce Brownlee

Geographic call routing is one of the most popular VoIP business phone features.  With this advanced call distribution tool, you can choose where you want your incoming calls to be routed based on the location of the caller. But despite its usefulness, some of our customers run into problems with geographic call routing. We’ll provide›››