Best US VoIP Number Providers

Searching for the perfect US VoIP number provider for your business can become overwhelming with all of the different options out there. We know how tedious it can be trying to compare alternatives and try to found the one that fits for you, which is why we have done all the leg work for you.…

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Best VoIP Softphone for iPhone Users

It is difficult to know the best VoIP soft phone for iPhone users, with the large amount of soft phones on the market. After doing some research we found there are a number of options on the market that can fit many of your business needs. To help make your decision a lot easier, we downloaded a variety of apps, tested them and compiled a list of our favorite soft phones applications.

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How Much Does Call Tracking Software Cost?

Call tracking is an essential piece of any successful marketing program. Without it, you have no way of knowing which of your marketing channels is driving your most profitable inbound calls. But if you have a tight marketing budget, you may be wondering if you can afford call tracking software. Call tracking software is an…

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How to Connect Toll Free Numbers to Your VoIP Phone System

How to Connect Toll Free Numbers to Your VoIP Phone System

Today, most virtual toll free numbers come with all the features and functionality of a cloud PBX platform. But, many businesses already have a business phone system that they use for daily communications. So, how do you connect toll free numbers to your VoIP phone system? We explain how to use call forwarding rules to…

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VoIP Solutions for International Businesses

VoIP Solutions for International Businesses

Gone are the days when only the biggest companies could afford to go global. With VoIP for business solutions available at affordable rates, businesses of all sizes can communicate with prospects and customers around the world. Before the VoIP for business revolution, large multinational corporations were the only companies who could afford to go global.…

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How to Dial a US 800 Number from Mexico

How to Dial a US 800 Number from Mexico

Calling a business that is located in another country is not always easy. Every country has its own formatting and dialing format for its native phone numbers. And some countries even have phone numbers with different numbers of digits. This is why we often talk about how you can dial certain numbers or reach businesses…

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Is SaaS the Right Choice for Your Business?

Is SaaS the Right Choice for Your Business?

As technology continues to evolve, so do standard business practices. The latest trend for businesses is the move to a cloud-based system. There are variety of reasons why a company would consider a cloud based system or SaaS (software as a service). But is SaaS the right choice for your business? Every company has their…

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Improve First Call Resolution with 3 Easy Steps

Improve First Call Resolution with 3 Easy Steps

Regardless of your business type or industry, customer service is of the upmost importance. And luckily, your phone service allows you to measure and track a number of metrics that impact your customer service levels. One of the most critical indicators of customer service levels is first call resolution. Because of its specific impact on…

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Why You Should Invest in a VoIP Phone System

Why You Should Invest in a VoIP Phone System

Today, most business owners understand the benefits of the cloud. They use cloud storage applications to house important files, host their CRM (customer relationship management) platforms in the cloud, and even use cloud-based project management tools to complete everyday tasks. But, many businesses still hesitate when it comes to making the switch to a VoIP…

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How to Call India from the USA

How to Call India from the United States

International calling isn’t always easy. Phone numbers for different countries have different formats; plus, every phone number has its own specific dialing requirements. In this article, we’ll dive into the specifics of one of the most common international calling questions: how to call India from the US. In recent years, India has become an international business…

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