Domestic Toll Free Numbers vs International Toll Free Numbers

If you’ve started shopping for a toll free number for business, you’ve probably noticed that there are a wide variety of options available.  Aside from the dozens of providers on the market, there are also many different types of toll free numbers, including domestic toll free numbers and international toll free numbers.

Domestic toll free numbers vs international toll free numbers: what’s the difference, and how do you know which option is right for your business needs?

If you’ve found yourself asking this question, you are not alone!  In fact, many of our customers come to us looking for a clear comparison of domestic toll free numbers and international toll free numbers.

In this quick comparison guide, we’ll explore the features and benefits of both types of toll free numbers so that you can make the best choice for your business.

International Toll Free Numbers

International toll free numbers provide customers in a specific country with the ability to call a business free of charge.  The business that owns the toll free number pays for the call.

Most customers recognize international toll free numbers from their region as free to call, making these numbers a wonderful marketing and communication tool for any business.

How do international toll free numbers work?

Let’s say that your business is based in India, but you have a large number of customers and potential leads in the United States.  If customers based in the United States were to call your local India number, they would have to pay a high rate per minute.  And since most US customers know that it costs a lot to call long-distance, they probably wouldn’t call your business in the first place.

With a US toll free number, your customers in the United States can call you free of charge, and the calls can easily be routed back to your mobile phone, PBX system, or landline in India.

Are there any restrictions associated with international toll free numbers?

If you’re planning to purchase an international toll free number for your business, it’s important to remember that every number has its own functionality.  For example, it’s possible that your toll free number may not be compatible with mobile phones depending on the for which you purchase the number.  It is very important to discuss restrictions and accessibility requirements with your provider before you purchase a new number.

Domestic Toll Free Numbers

Domestic toll free numbers are similar to international toll free numbers, but they often come with a few extra advantages.  In general, these numbers also have lower monthly and setup fees.

How do domestic toll free numbers work?

Domestic toll free numbers are country-specific, just like international toll free numbers.  This means that you’ll need to buy a different phone number for each country that you are targeting.

One of the key advantages of a domestic toll free number is that they come with fewer restrictions than your average international toll free number.  They are accessible when dialed from nearly any type of phone or device, so they’re a great asset for businesses who wish to market to all types of customers.

Are there any common problems associated with domestic toll free numbers?

While we wouldn’t say that there are any real problems with domestic toll free numbers, you will want to note that these phone numbers are often formatted differently.  They are still generally recognized as “toll free,” but they are different than traditional international toll free numbers.

Domestic Toll Free Numbers vs International Toll Free Numbers: The Verdict

Both domestic toll free numbers and international toll free numbers have unique features and functionality that are helpful to global businesses, so deciding which one is right for you can be difficult.  In order to make the best choice for your business, it’s important to make a list of your essential needs, and use that list (along with this comparison) to make an informed decision.

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