Hosted PBX Service
Why You Should Invest in a VoIP Phone System
Today, most business owners understand the benefits of the cloud. They use cloud storage applications to house important files, host their CRM (customer relationship management) platforms in the cloud, and even use cloud-based project management tools to complete everyday tasks. But, many businesses still hesitate when it comes to making the switch to a VoIP…
Read MoreA Checklist for Moving Your Phone System to the Cloud
By now, everyone has heard about the benefits of moving your phone system to the cloud. Cloud communications can save you money on hardware and installation. Plus, hosted communications solutions are easy to scale, so they grow with your business. But before you decide to make the switch and move your business phone system to…
Read MoreHow Many Extensions Can I Have?
When your purchase a toll free number, you’ll probably ask “how many extensions can I have?” We’ll answer that question here, and explore the specific capabilities and advantages you get when using multiple extensions.
Read MoreToll Free Number Redundancy to Improve Call Reliability
Toll free number redundancy is a phrase that describes highly-reliable, highly-available VoIP-based phone service. Businesses that need high reliability and who want protection from network failures rely on service providers that offer fully redundant routing.
Read MorePreventing Toll Fraud: 4 Things Your Business Needs to Know
We’re serious about VoIP security, especially when it comes to preventing toll fraud. In this article, we’ll explain how toll fraud occurs, and review 4 of the best steps you can take to protect your business’s VoIP phone system from fraudulent activity. What is toll fraud? Toll fraud, which is sometimes called VoIP fraud, is when…
Read MoreWhat a Hosted PBX Phone System Can Do For Your Business
Once upon a time, enterprise-level phone systems were a luxury that only large companies could afford. With the advent of hosted PBX solutions, even small to mid-market businesses can reap the benefits of cloud communications. We’ll discuss what a hosted PBX phone system can do for your business, and how you can make the most…
Read MoreHow to Manage a Successful Call Center With a Hosted VoIP Telephone System
How to manage a successful call center with a hosted VoIP system is a question many businesses have. More and more companies are embracing business VoIP, which goes beyond a traditional telephone system. Cloud business phone systems offer many features that will improve call center efficiency and communication with your customers. In this article we will discuss the factors that establish a baseline for managing a VoIP telephone system.
Read MoreWhat Features Come With My Toll Free Number?
What Features Come With My Toll Free Number?” A surprising number of powerful features like call forwarding, interactive voice response, and sequential ringing come with your toll free number. You will be surprised to learn how these powerful features that make your toll free number the most useful tool in your business.
Read MoreHosted SIP Extension versus Traditional SIP Trunk
What’s the difference between a hosted SIP extension and a traditional SIP trunk? How does each work, and what how are these used? Do they work with VoIP? There are two different types of SIP connections that can be used for VoIP calling, and to many of our customers, it can be a little confusing. Well, we’re here to help you understand the differences and similarities between a SIP Extension and a SIP Trunk.
Read MoreHosted PBX Services Reap Abundant Business Benefits
Hosted PBX services allow businesses to save money, be more productive, expand internationally and deliver satisfactory customer service. Businesses of all sizes are taking advantage of hosted PBX solutions to improve their business potential. Hosted PBX services eliminate the need for bulky and expensive call center equipment and enable the same quality telephony service for…
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